Thank you for shopping with CryptoZooeez. Please read this policy carefully.
Final Sale:
- All purchases made on this website are considered final. We do not accept returns or exchanges for any reason.
- This policy applies to all products/services offered on our website, unless explicitly stated otherwise.
Exceptions for Damaged or Defective Items:
- We understand that occasionally, items may arrive damaged or defective.
- If you receive a damaged or defective item, you must contact us within 7 days of receiving your order.
- Please provide clear photographic evidence of the damage or defect via email with order number.
- Upon verification, we will, at our sole discretion, offer a replacement or repair of the defective item. Refunds will not be granted.
Statutory Rights:
- This policy does not affect your statutory rights under applicable consumer protection laws.
Policy Changes:
- We reserve the right to modify this return policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. Therefore please review it frequently.
Contact Us:
- If you have any questions regarding this policy, please contact us at hello@cryptozooeez.com.